Returns and Refunds Policy:
This policy is valid from August 31, 2026.
Pro Wrestling Stories (operated by JACE Media LLC, 2501 Chatham Rd #4582, Springfield, Illinois 62704, USA) wants you to be happy with your purchase. Below is how returns, exchanges, and refunds work for items bought through our store.
Physical Merchandise (T-Shirts, Mugs, and Other Printed Goods)
All physical products are custom-made to order through our print-on-demand fulfillment partner, Printify, and returns for these items are processed according to Printify’s official return and refund policy. As stated in that policy, returns and exchanges are not supported for incorrect size, incorrect color, or a simple change of mind, since every item is produced only once ordered.
If you receive a defective, damaged, or misprinted item, or if we sent you the wrong product, contact us within 30 days of delivery at admin @ prowrestlingstories dot com with your order number and a photo of the issue. In accordance with Printify’s policy, there is no need to return the damaged item. We will coordinate with Printify on your behalf to arrange a free reprint or a full refund at no cost to you.
Exchanges for a different size are available only if the item you received doesn’t match what you ordered. Please allow up to 10 business days for us to process any approved replacement or refund once we receive your report.
Autographed Memorabilia
All autographed items are sold as final sale. Due to their authenticated, one-of-a-kind nature, we do not accept returns, exchanges, refunds, or cancellations on autographed memorabilia once an order has been placed, except in cases of loss or damage during transit, which are handled through the shipping carrier’s claims process.
Digital Products (Downloadable PDFs and Article Bundles)
All digital product sales, including individual article PDFs, themed bundles, and any downloadable ebook content, are final sale and non-refundable once the download link has been issued or accessed. No returns, exchanges, or cancellations are available on digital products.
If a digital file is corrupted, incomplete, or fails to download entirely, contact us within 7 days of purchase, and we’ll fix the file or issue a full refund.
How To Request a Return, Replacement, or Refund
Email admin @ prowrestlingstories dot com with your order number, the item in question, and a brief description (and photo, if applicable) of the problem. We’ll respond within 2 business days with next steps. Approved refunds are issued to your original payment method within 5 to 10 business days.
Contact Us
Questions about this policy can be sent to admin @ prowrestlingstories dot com or through our Contact Us page.
By using this site, you agree to the above policies.
Questions?
Please e-mail us at admin @ prowrestlingstories dot com